The second-hand marketplace Members Voice Anger Over Sizing Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for women's and children's garments without notifying all users about the change.
Digital Channels Backlash
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
It has advised users to review their products and manually change the size where appropriate, which has left users frustrated.
Sizing System Updates
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
Member Stories
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Necessary Adjustments
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options following member complaints.
